

We've partnered with Event Temple, a leading sales and catering CRM for hotels, and it's a game-changer for hotel sales teams.
Never Leave a Group Inquiry Unanswered
Oli now integrates seamlessly with Event Temple. Oli answers, qualifies, and nurtures inbound and outbound leads across website chat, WhatsApp, Instagram, SMS, email, and voice – 24/7, in any language – and scores every one by intent. As Oli works, it writes contacts, conversation notes, and follow-up tasks directly into Event Temple. Your sellers open their CRM to a pipeline of scored leads with the full conversation already attached. No copying out of a chat tool. No inquiry sitting unworked over a long weekend.
What The Integration Does
Creates a contact in Event Temple the moment Oli engages a new lead, and updates the existing contact when a conversation surfaces new details – contact information, event needs, preferences, budget
Logs a note on the contact summarizing each conversation, so the seller can see exactly what was discussed before they pick up the thread
Creates a task to alert the sales team to a new lead or an important update on an existing contact, carrying Oli's triage priority so the highest-intent opportunities surface immediately
Nurtures leads outbound on its own – Oli composes and personalizes email, SMS, and voice follow-up, and those conversations flow back into Event Temple as tasks and notes
Reads contacts and notes back out of Event Temple, so Oli's outreach is informed by what is already in your CRM rather than starting cold
Runs headless and mostly event-driven through Event Temple's v2 API, with a single scheduled daily check for contact changes made by your teamOli can be switched on or off for an individual contact from the Contact view in Event Temple, under Other Fields.
What's Now Possible For Your Hotel's Sales Team
Hotel sales and catering teams using Oli and Event Temple together can:
Answer in the channel the planner actually used. Website chat, WhatsApp, SMS, email, or voice (with Instagram coming soon) – Oli handles many conversations at once, around the clock, including nights and weekends, and in any language
Work the best leads first. Oli's triage system scores and prioritizes every lead by intent, then raises a task in Event Temple, so sellers spend their time on the opportunities most likely to book
Stop re-keying between systems. Contacts, notes, and tasks flow into Event Temple automatically – no copying details out of a chat tool, no leads entered late and incomplete
Follow up with full context. Conversation summaries land as notes on the contact, so the first human touch is personalized and informed rather than a re-ask of what the planner already told you
Keep nurturing past the first touch. Oli Reach works leads already sitting in Event Temple through email, SMS, or voice, and hands the conversation to a human seller once the planner shows real intent to book
Keep Event Temple as the source of truth. Oli does the front-line qualification and nurturing; your pipeline, bookings, and reporting stay where your team already runs the business
When The Oli + Event Temple Partnership Is The Right Fit
This integration pairs best for properties and portfolios that are:Too slow getting back to inbound inquiries, or losing leads on nights and weekends with no after-hours coverage on the sales lineFielding inquiries across several channels – chat, WhatsApp, voice, SMS, Instagram, email – with no consistent way to respond to all of themCarrying more inbound volume than the team can keep up withWatching sellers spend hours on unqualified leads because there is no consistent way to score or prioritize what comes inFinding that leads never make it into Event Temple, or arrive late and incomplete after being re-keyed by handLosing deals to follow-up that quietly drops off after the first touchIf any of that sounds familiar, the Oli + Event Temple integration is built to solve the problem you're facing.
Why We're Excited About This
This partnership brings together two solutions built specifically for hotels. Event Temple's team gets it – they've built a gold-standard CRM for hotel sales and catering operations. Oli's team gets it too – we've spent years training AI to qualify and nurture hotel leads in a way that actually sounds human and actually sells.Together, we're closing the gap that's cost hotels thousands in lost bookings: the time between when a planner inquires and when they reach a human seller. With Oli + Event Temple, that gap disappears.
Frequently Asked Questions
What is Event Temple?
Event Temple is the leading sales and catering CRM built specifically for hotels. It's designed to handle the full hotel sales workflow – from inquiry through proposal to booking and event management. Hotels use it to track opportunities, manage proposals, run catering operations, and close group business.
Why does Oli integrate with Event Temple?
Because Event Temple is where hotel sales teams actually live. By connecting Oli to Event Temple, we make sure that every lead Oli qualifies and every insight it gathers flows into the system where sellers already work. No switching between tools. No re-keying data. Event Temple stays your single source of truth for the sales pipeline.
What happens when Oli qualifies a lead?
Oli creates a contact in Event Temple and logs a note summarizing the conversation. It also creates a task to alert your team to the opportunity, tagged with Oli's triage priority so high-intent leads surface first. Everything the planner told Oli is now in Event Temple, so your seller can follow up immediately with full context.
Does Oli read information back out of Event Temple?
Yes. Oli reads contacts and notes from Event Temple so its outbound nurture (through Oli Reach) is personalized and informed by what's already in your CRM. Oli can also be toggled on or off for individual contacts right from Event Temple's Contact view.
Can we manage which leads Oli handles in Event Temple?
Yes. Each contact has an Oli toggle in the Other Fields section. You can turn Oli on or off per contact, so you maintain full control over which leads it engages.
How does the integration work day to day?
After onboarding, it runs mostly on its own. Oli engages inbound leads, creates and updates contacts in Event Temple, and logs notes. Your team uses Event Temple exactly as you always have – the integration is seamless and headless. There's one daily sync to check for any contact changes your team made.
What if we have questions during setup?Your Event Temple success team can facilitate the integration setup. Most hotels are live within a single onboarding session, and the Oli team is available to support the process.
Is this only for inbound leads?
No. Oli Reach nurtures leads already in Event Temple through outbound email, SMS, and voice, then hands conversations to your team once a planner shows real intent to book.
Ready to Stop Losing Leads to Slow Response Times and Poor Follow Up?
See how hotels using Oli and Event Temple together are qualifying more leads, shortening response times, and converting more group business.
Remove the cost and inefficiency of your current lead qualification and nurturing efforts.
Book a Demo